Original Branded Dresses
We are open to exchange branded dresses (Originals) in case of any manufacturing defect or wrong design sent by our team (for sure) or damage found on receipt (under conditions i.e damage by courier may be claimed to courier company after necessary investigation if the product value is claimable i.e over 10,000PKR). Shipping charges in case of exchange shall be held with customer in any case except the wrong design sent by our team will be exchanged with free delivery. In any case, the defect or issue has to be reported to us in the same day the product received and the product has to be sent back in two days after our exchange confirmation.
Our Support is available round the clock and throughout the week for your assistance at 00923368463801 or Email [email protected].
We satisfy our customers with multiple on-demand product pictures and may be videos as well prior to purchase however, there is no return or exchange after the purchase is made. In general, we allow absolute liberty to all valuable customers to ask for piece to piece pictures of designer dresses however, no claim would be accepted after items are shipped. Exceptionally, customers those have a long term business relation with MasterReplicaPK.com, may be accommodated for exchange after investigating the fault/issue.
We do inspect each brand items carefully and thoroughly however, items shipped in-deliberately with manufacturing fault or wrong product, only if we confirm that the item was over-sighted, we may arrange exchange with all shipping charges on customer end.
Our Support is available round the clock and throughout the week for your assistance at 00923368463801 or Email [email protected]